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Unit 03 F/650/6129

Develop Procedures to Safely Control Work Operations

ProQual Level 3 NVQ Certificate in Occupational Health and Safety

Well-developed health and safety procedures are essential for controlling workplace risks and ensuring that tasks are carried out safely. This mandatory unit of the ProQual Level 3 NVQ Certificate in Occupational Health and Safety focuses on developing the practical skills required to create, communicate, review and improve workplace procedures.

Learners completing this unit will demonstrate competence in identifying existing arrangements, developing procedures based on risks and legal requirements, consulting relevant people, developing training plans and monitoring the effectiveness of procedures over time.

Unlike traditional classroom-based qualifications, the ProQual Level 3 NVQ Certificate in Occupational Health and Safety is a competency-based qualification assessed through workplace evidence. This means learners demonstrate their ability to apply health and safety knowledge in real workplace situations rather than sitting written examinations.

This unit is particularly relevant for:

  • Supervisors and Team Leaders
  • Health and Safety Coordinators
  • Site Supervisors
  • Operations Managers with procedure development responsibilities
  • Health and Safety Officers
  • Individuals progressing towards Technician Membership of IOSH (TechIOSH)

By successfully completing this unit, learners will demonstrate their ability to develop, communicate, review and improve workplace health and safety procedures that support safe working practices.

What Does This Unit Mean?

This unit is about developing, implementing, reviewing and improving workplace health and safety procedures.

The unit requires learners to identify existing health and safety arrangements, develop procedures based on workplace risks and legal requirements, communicate those procedures to relevant people and review their effectiveness to ensure they remain suitable and effective.

In simple terms, this unit is asking: “Can you develop, communicate, review and improve workplace health and safety procedures that help people work safely?”

What Competence Does This Unit Require?

You are expected to demonstrate that you can:

  • Identify existing workplace health and safety procedures.
  • Develop procedures based on workplace risks and legal requirements.
  • Consult relevant people during development and review.
  • Develop health and safety training arrangements.
  • Communicate procedures to affected persons.
  • Review procedures when workplace conditions change.
  • Obtain feedback from relevant people.
  • Analyse health and safety performance information.
  • Improve existing procedures where necessary.
  • Monitor the effectiveness of procedures.
  • Ensure procedures remain legally compliant.

The focus is not on simply writing a procedure.

The focus is on demonstrating that procedures are developed, implemented, reviewed and improved to support safe working practices.

Evidence Requirements: Unit 03

  1. How do you identify existing health and safety procedures?

    Maps to AC 1.1

    Evidence Examples:

    • Existing health and safety procedures, safe systems of work, method statements or workplace instructions relevant to the work activities.
    • Evidence showing that the existing procedures were reviewed or considered.
  2. How do you agree objectives for maintaining a healthy and safe workplace?

    Maps to AC 1.2

    Evidence Examples:

    • Health and safety objectives, action plans, meeting minutes or management records showing realistic agreed health and safety goals covering everyone in the workplace.
    • Evidence showing that relevant managers, supervisors or employees were involved in agreeing the objectives.
  3. How do you develop health and safety procedures?

    Maps to AC 1.3

    Evidence Examples:

    • A health and safety procedure, safe system of work, method statement or workplace instruction that you developed or revised, appropriate to the type of work and the workplace.
    • Supporting evidence showing the procedure was based on risk assessment and consultation, and meets legal requirements.
    • Evidence that the procedure identifies who incidents and health and safety risks must be reported to, and who to go to for first aid.
  4. How do you develop a health and safety training plan?

    Maps to AC 1.4

    Evidence Examples:

    • A health and safety training plan, training matrix or training schedule identifying training requirements.
    • Evidence showing the plan includes organisational performance indicators and the underpinning health and safety legislation and regulation.
  5. How do you communicate the health and safety training plan?

    Maps to AC 1.5

    Evidence Examples:

    • Emails, meeting minutes, briefing records, training communications or training schedules distributed to those in the workplace.
    • Evidence showing that relevant persons received the information and that workload priorities of those affected were considered, such as scheduling records or agreed training dates.
  6. How do you identify changes that affect health and safety procedures?

    Maps to AC 2.1

    Evidence Examples:

    • Risk assessment reviews, audit findings, inspection reports, legal updates, incident investigations or workplace change records identifying changes in the workplace or legal requirements affecting current procedures.
    • Evidence showing that the impact of the change was considered.
  7. How do you obtain feedback on existing health and safety procedures?

    Maps to AC 2.2

    Evidence Examples:

    • Consultation records, meeting minutes, employee feedback, safety committee records, surveys or emails showing that others were given opportunities to provide feedback on current procedures.
    • Evidence showing comments, concerns or suggestions received.
  8. How do you review health and safety reports and performance information?

    Maps to AC 2.3

    Evidence Examples:

    • Inspection reports, audit reports, incident reports, performance reports or management review records used during the review process.
    • Evidence showing that opportunities to improve workplace health and safety procedures were identified.
  9. How do you obtain advice from competent sources?

    Maps to AC 2.4

    Evidence Examples:

    • Emails, meeting records, consultation records, professional advice, legal updates or specialist reports obtained from reliable sources of expertise.
    • Evidence showing how the feedback and advice influenced the review or improvement of procedures.
  10. How do you record the findings of a procedure review?

    Maps to AC 2.5

    Evidence Examples:

    • A completed procedure review, management review, audit report or review record accurately documenting the details of the review, findings and conclusions.
    • Evidence showing how the review meets legal responsibilities and the requirements of workplace instructions.
  11. How do you communicate the results of the review?

    Maps to AC 3.1

    Evidence Examples:

    • Emails, meeting minutes, presentations, briefing records or review reports reporting the results of your review to the relevant people.
    • Evidence showing that the findings and recommendations were shared.
  12. How do you communicate revised health and safety procedures?

    Maps to AC 3.2

    Evidence Examples:

    • Revised procedures, safe systems of work, toolbox talks, briefing records, training records or emails alerting everyone in the workplace to the revised procedures.
    • Evidence showing that affected employees, contractors or supervisors received the revised information promptly.
  13. How do you monitor the effectiveness of revised health and safety procedures?

    Maps to AC 3.3

    Evidence Examples:

    • Effective monitoring measures set for the revised procedures, such as inspection schedules, audit programmes, observation records or performance monitoring arrangements.
    • Evidence showing that further improvements, corrective actions or reviews were identified where necessary.

Some of your evidence against one Assessment Criterion may also be used to meet the requirements in other assessment criteria (Where applicable).

Important Note for Learners

The competence requirements outlined above describe the practical workplace activities, systems, processes and records that may be used to demonstrate competence against this unit.

As this is a competency-based qualification, learners are expected to demonstrate that they can apply their health and safety knowledge and skills within their own workplace or working environment.

In addition to the competence-based assessment criteria, this unit also contains a number of knowledge-based assessment criteria. These are typically assessed through:

  • Written responses
  • Professional discussions with the assessor
  • Assessor questioning

In most cases, the knowledge-based assessment criteria relate directly to the same workplace activities, systems and processes described above. Learners will therefore often find that the workplace evidence gathered to demonstrate competence also helps them prepare for and satisfy the knowledge assessment requirements.